Direct deposit, payroll, and ACH transfers
Confirmed against an official bank source. Always confirm with the bank before you send money.
211 170 114 is for direct deposit and ACH; 031 101 143 is for domestic wires.
Bank-verifiedCitizens Bank routing numbers by statechecked July 4, 2026Direct deposit, payroll, and ACH transfers
Confirmed against an official bank source. Always confirm with the bank before you send money.
Incoming and outgoing domestic wire transfers
Wires also need the recipient's name and address. Don't use this number for direct deposit — wire and ACH numbers are not interchangeable. Always confirm with the bank before you send money.
Every phone number Citizens Bank publishes on its own contact page (citizensbank.com), checked July 4, 2026.
Screenshot of Citizens Bank's contact page (captured July 4, 2026)
Where to look: a check, online banking, the mobile app.
Captured by our verification pipeline — a headless browser opens Citizens Bank's own pages, confirms each number, and saves watermarked, dated screenshots. Independent third-party evidence; fin.codes is not affiliated with Citizens Bank.
211 170 114 is for direct deposit and ACH; 031 101 143 is for domestic wires. The 9-digit routing number identifies the bank on a transfer; your account number identifies you.
Use the ACH and direct-deposit number for payroll, direct deposit, and everyday transfers. Use the wire number for domestic wire transfers, which also need the recipient's name and address. The two are not interchangeable — sending an ACH payment with a wire routing number (or the reverse) can be rejected, so match the number to the transfer type.
Your routing number is the first 9 digits in the bottom-left of a Citizens Bank check, or in your online and mobile banking under account or routing details. If anyone asks for your online-banking password or full card number to "verify" a routing number, it's a scam — a routing number alone is public.
1-800-922-9999 — from Citizens Bank's own contact page (citizensbank.com), checked July 4, 2026. Phone menus change, so confirm on the bank's site if the call matters — and never give a password or full card number to an inbound caller.
Citizens Bank, National Association is a bank headquartered in Providence, RI.
Every number passes the standard ABA checksum. 8 numbers are confirmed against an official Citizens Bank source. fin.codes is an independent reference, not a bank — always confirm transfer details with Citizens Bank before sending money.
No. fin.codes is an independent reference and is not affiliated with, authorized by, or endorsed by Citizens Bank, National Association.